FAQ's

We are excited to have you with us!

We have curated a list of the most frequently asked questions/queries.

Please feel free to reach out to our team over Whatsapp on (+91) 9529035619 if your concern remains unresolved.

Frequently asked question

Where are you located or do you have a physicalstore?

Are located in Hisar, Haryana. Address is 552, Sector 13.

Do you ship worldwide?

You can reach out to us on whatsapp for queries regarding shipping charges - (+91) 9529035619 or on Instagram @chandi100takka.

PRODUCTS & ORDER PLACEMENTS RELATEDQUERIES:

Are allyour products made in Pure Silver?

All our products are meticulously crafted in Pure (925) Silver. Due to its high durability, sterling silver (925 Silver) is the industry standard highest quality of silver used for making jewellery. Kindly
refer to the image captions for all the information regarding material details.

How to place order with Chandi100takka?

Here are some way:

1.       Our website

2.       Whatsapp :+91 9529035619

3.       Instagram (@chandi100takka)

Do you offer Cash on delivery (COD)?

Yes. COD facility is available except Personalized items made on order basis. (On additional charges)



What is your Return/exchange policy?

Here are some points:

1.       No damage in transit claim will be entertained without a clear & uncut unboxing video.

2.       If there is a size issue in case of rings or other jewellery item, It can be exchanged on customers cost. Both way shipping will be born by customer. He/she needs to send our original product back to us and we will ship another product only after receiving our original
product. You need to contact on whatsapp 9529035619  to initiate an exchange.

3.       No returns accepted except any manufacturing defect. (The defect should be brought to our knowledge within 24 hours of receipt of product.)


Can i use silver on daily basis? Does ittarnish?

Silver is a beautiful metal which needs a little special
care. Tarnishing is an inherent property of the metal irrespective of its
quality. You can follow the below mentioned precautions to avoid/prolong the
same -

• Always keep your pieces in an air tight packaging when not in use.

• Keep them away from water, moisture, sprays, perfumes etc.

• Clean your pieces using a certified liquid or a silver jewellery polishing cloth.

Is the gold/ rose gold plating is for regularuse?

If any plating is applied to our sterling silver jewellery, we recommend it for occasional use to maintain its original beauty. Plated pieces are delicate and may wear over time with regular exposure to moisture, friction, and certain chemicals. To preserve the finish, avoid wearing plated jewellery during daily activities such as bathing, swimming, or exercising.

Is sterling silver hypoallergenic?

Sterling silver is generally safe for most people, but individuals with copper or nickel allergies may experience sensitivity. Our products are crafted with high-quality materials to reduce this risk



Do you offer jewellery customizations?

A big YES!! We love customizing jewellery pieces for our customers at super affordable prices. Reach out on Whatsapp 9529035619.